Human Rights Initiatives

Mitsubishi HC Capital Group recognizes that human rights and labor practices are important issues for achieving our mission and expanding its business footprint globally. We strive to carry out business activities while respecting the human rights of all people.

Basic Policy on Human Rights

The Mitsubishi HC Capital Group Code of Ethics and Conduct include sections on "Respect for Human Rights and the Environment," and the Code of Conduct states under "Human rights" that "Consistent with the fundamental spirit of respect for humanity, no employee engages in any discriminatory action or human rights violation on the ground of gender, sexual orientation, age, nationality, race, ethnicity, political opinion, beliefs, religion, social status, lineage, illness, or disability."
Furthermore, we support and respect international norms concerning human rights, labor, the environment and anti-bribery, including the Universal Declaration of Human Rights, the International Covenants on Human Rights (International Covenant on Civil and Political Rights; International Covenant on Economic, Social and Cultural Rights), the UN Guiding Principles on Business and Human Rights (Ruggie Principles), and ILO Declaration on Fundamental Principles and Rights at Work. We strive to respect the human rights of all stakeholders under these basic principles on human rights.
The Group's compliance manual states, under "Respect for human rights and the prohibition of discrimination," that "All Group employees must respect basic human rights and must not engage in any discriminatory action or human rights violation on the ground of gender, sexual orientation, age, nationality, race, ethnicity, political opinion, beliefs, religion, social status, lineage, illness, or disability." Within this section, under "Eliminating harassment," it further states, "All Group employees should respect one another as professional partners and must work to eliminate all forms of harassment, including sexual harassment, harassment related to pregnancy, and abuse of power."

Framework for human rights management

We have established a Human Rights Management Office, led by the head of the Human Resources Division, within the Human Resources Department of the Human Resources Division. This office plans concrete initiatives for raising awareness of human rights and promotes human rights education.

Framework for human rights management

Human Rights Training and Raising Awareness

Mitsubishi HC Capital respects the human rights of all people. We educate and raise awareness among all employees about human rights and also provide training on human rights when it relates to certain jobs and business operations.

(1) Human rights e-learning session for all employees

Once every year we provide an e-learning session for all employees including Group companies to raise awareness about human rights.

Implementation Results in FY2021 (Implementation Rate) [5,779 employees (99.72%)]
Main themes covered in e-learning International standards on human rights, the UN Global Compact, the UN Guiding Principles on Business and Human Rights (Ruggie Principles), and human rights due diligence in order to foster understanding about business in global markets
Diversity and various human rights issues in corporate social responsibilities
Current situation of the Act on the Promotion of the Elimination of Buraku Discrimination and the Dowa issue (discrimination against burakumin)
Human rights issues involving women, foreign nationals and people with disabilities
Harassment in the workplace (abuse of power, sexual harassment, maternity harassment, etc.)
Remote work harassment, telework harassment, LGBT and SOGI
  • In FY2021, e-learning was held for 5,795 employees in Japan (including Group companies).
    Group companies outside of Japan raise awareness about human rights individually based on the laws and regulations of their respective countries.

(2) Implementation of human rights training in a group format

Training on human rights is conducted at the same time as new employee training, rank-based training, and specialization-based training, such as credit screening and A/R management training.

Rank-based training
New employee training
Training for newly promoted managers/appointed officers
Specialization-based training
Harassment prevention training
Credit screening and A/R management training, etc.

(3) Solicitation of slogan to raise awareness of human rights

In conjunction with Human Rights Week, we solicit for and recognize slogans to raise awareness of human rights from employees, including Group companies, and their families.

Number of Submissions in FY2021 176
Award winners Total of 46, including one top prize, 15 runner-ups, and 30 honorable mentions.
Slogan of top prize winner Respect One Another and Embrace Everyone's Individuality and Diversity

Continual improvement of human rights management

Mitsubishi HC Capital recognizes the importance of continual improvement based on the latest social trends concerning human rights. We gather information on relevant trends including at the UN and also serve as a member of the Industrial Federation for Human Rights, Tokyo. This allows us to stay up to date on the latest human rights issues, along with their practical applications and utilization by management. Furthermore, staff charged with raising awareness of human rights coordinate with public relations departments to check advertisements, pamphlets and other written materials for internal and external use for discriminatory phrasing and content that could lead to unconscious bias.

Main themes covered in seminars, etc. Pressure to conform during COVID-19
Importance of business and human rights in overseas operations
Human rights due diligence
Understanding and inclusion of sexual minorities and transgender people
UN special report on modern forms of slavery

Dealing with harassment in the workplace

Consultations from employees about human resource-related issues (such as reporting being the victim of sexual harassment or harassment related to pregnancy, or about witnessing harassment) are investigated by the staff of the Human Resources Division consultation hotline (counselors appointed to the Human Resources Department) and workplace helpline (external reporting hotline). Furthermore, by reinforcing coordination between the Legal & Compliance Department and the compliance promotion officers of each department, we proactively work to prevent abuse of power, the most prevalent type of workplace human rights issue we face.
Acting from an understanding of human rights due diligence based on the United Nations Guiding Principles on Business and Human Rights, we will continue to go beyond efforts to ensure respect for human rights internally by engaging in dialogue and discussion with related external stakeholders about measures to address the potential and practical impacts of human rights issues in business. By doing so, we will work to prevent being complicit in human rights violations on the part of customers or business partners, and thereby help prevent such violations from occurring.

Fiscal 2020 Harassment Incidents

Abuse of power 8
Sexual harassment 1
Other harassment 1
Harassment incidents (total) 10
  • The above figures pertain to the Mitsubishi HC Capital Group (consolidated basis).

Investigation and verification

  • Counselors investigate, verify the facts, and determine the most appropriate response considering the human rights and privacy of the employee submitting the report.
  • Officers and employees asked to cooperate with the investigation and verification must cooperate in good faith and cannot interfere with the investigation and verification.
  • Counselors cannot disclose information they learned from their response to the report or complaint to third parties without just cause and the consent of the employee submitting the report.

Evaluation and improvement

  • If the investigation and verification find that sexual harassment or maternity harassment, etc., has occurred, the Human Resources Department promptly implements corrective measures, including improvement of the workplace environment in question, and preventive measures.
  • The Human Resources Department verifies if the corrective measures, etc. are functioning, including after completion of said corrective measures, etc., and if needed, it carries out improvements to the corrective measures, etc.
  • The Human Resources Department conducts follow-up to make sure that the employee submitting the report and persons cooperating with the investigation are not subjected to disadvantageous treatment or workplace bullying as a result of the consultation/complain or their cooperation. If disadvantageous treatment is found, it carries out appropriate remedy and restoration measures.

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